.login-container{display:flex;align-items:center;justify-content:center;min-height:100vh;background:linear-gradient(135deg,#1a4d3a,#2d6b52,#3d8568);padding:var(--spacing-lg)}.login-card{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);padding:var(--spacing-xl);width:100%;max-width:420px;text-align:center}.login-header{margin-bottom:var(--spacing-xl)}.login-header h1{font-size:var(--font-size-2xl);color:var(--primary-color);margin-bottom:var(--spacing-sm);font-weight:700}.login-header h2{font-size:var(--font-size-lg);color:var(--gray);font-weight:400;margin-bottom:0}.login-logo{width:80px;height:80px;margin:0 auto var(--spacing-lg);background-color:var(--primary-color);border-radius:50%;display:flex;align-items:center;justify-content:center}.login-logo svg,.login-logo img{width:48px;height:48px;color:var(--white)}.login-info{margin-bottom:var(--spacing-lg)}.login-info p{color:var(--gray);font-size:var(--font-size-sm);margin-bottom:var(--spacing-sm)}.login-button{display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-sm);width:100%;padding:var(--spacing-md) var(--spacing-lg);background-color:var(--primary-color);color:var(--white);border:none;border-radius:var(--radius-md);font-size:var(--font-size-md);font-weight:600;cursor:pointer;transition:all var(--transition-fast)}.login-button:hover{background-color:var(--primary-dark);transform:translateY(-1px)}.login-button:active{transform:translateY(0)}.login-button:disabled{background-color:var(--gray);cursor:not-allowed;transform:none}.login-loading{display:flex;flex-direction:column;align-items:center;gap:var(--spacing-md)}.login-loading .spinner{width:48px;height:48px;border:4px solid var(--light-gray);border-top-color:var(--primary-color);border-radius:50%;animation:spin .8s linear infinite}.login-loading p{color:var(--gray);font-size:var(--font-size-md);margin:0}.login-error{background-color:#dc35451a;border:1px solid rgba(220,53,69,.2);border-radius:var(--radius-md);padding:var(--spacing-md);margin-bottom:var(--spacing-lg)}.login-error p{color:var(--error-color);font-size:var(--font-size-sm);margin:0}.callback-container{display:flex;align-items:center;justify-content:center;min-height:100vh;background-color:var(--off-white)}.callback-card{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--spacing-xl);text-align:center;max-width:400px}.callback-card .spinner{width:48px;height:48px;margin:0 auto var(--spacing-lg);border:4px solid var(--light-gray);border-top-color:var(--primary-color);border-radius:50%;animation:spin .8s linear infinite}.callback-card h2{color:var(--primary-color);margin-bottom:var(--spacing-sm)}.callback-card p{color:var(--gray);margin:0}.login-footer{margin-top:var(--spacing-xl);padding-top:var(--spacing-lg);border-top:1px solid var(--light-gray)}.login-footer p{font-size:var(--font-size-xs);color:var(--gray);margin:0}@media(max-width:480px){.login-container{padding:var(--spacing-md)}.login-card{padding:var(--spacing-lg)}.login-header h1{font-size:var(--font-size-xl)}}.topbar{position:fixed;top:0;left:0;right:0;height:60px;background:linear-gradient(to bottom,#2d6b52 0%,var(--primary-color) 50%,#143d2e 100%);color:var(--white);display:flex;align-items:center;justify-content:space-between;padding:0 var(--spacing-lg);box-shadow:0 2px 4px #0003,inset 0 1px #ffffff26,inset 0 -1px #0003;z-index:1000}.topbar-left{display:flex;align-items:center;gap:var(--spacing-md)}.topbar-brand{display:flex;align-items:center;gap:var(--spacing-sm);text-decoration:none;color:var(--white)}.topbar-brand:hover{text-decoration:none;color:var(--white)}.topbar-logo{width:36px;height:36px;background-color:#fff3;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:18px}.topbar-title{font-size:var(--font-size-lg);font-weight:600;letter-spacing:-.5px}.topbar-center{display:flex;align-items:center;gap:var(--spacing-lg)}.topbar-nav{display:flex;align-items:center;gap:var(--spacing-sm)}.topbar-nav-link{padding:var(--spacing-sm) var(--spacing-md);color:#fffc;text-decoration:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;transition:all var(--transition-fast)}.topbar-nav-link:hover{color:var(--white);background-color:#ffffff1a;text-decoration:none}.topbar-nav-link.active{color:var(--white);background-color:#ffffff26}.topbar-right{display:flex;align-items:center;gap:var(--spacing-md)}.topbar-user-info{display:flex;align-items:center;gap:var(--spacing-sm)}.topbar-user-name{font-size:var(--font-size-sm);font-weight:500;max-width:180px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.topbar-user-role{font-size:var(--font-size-xs);color:#ffffffb3}.topbar-role-badge{display:inline-flex;align-items:center;padding:2px 8px;font-size:var(--font-size-xs);font-weight:600;border-radius:var(--radius-sm);text-transform:uppercase;letter-spacing:.5px}.topbar-role-badge.admin{background-color:#dc354533;color:#ffb3b3}.topbar-role-badge.agent{background-color:#28a74533;color:#b3ffb3}.topbar-role-badge.viewer{background-color:#ffc10733;color:#ffe066}.topbar-account-dropdown{position:relative}.topbar-account-trigger{display:flex;align-items:center;gap:var(--spacing-xs);padding:var(--spacing-sm) var(--spacing-md);background:linear-gradient(to bottom,#fff3,#ffffff1a,#0000000d);color:var(--white);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast);box-shadow:inset 0 1px #fff3,inset 0 -1px #0000001a,0 1px 2px #0000001a}.topbar-account-trigger:hover{background:linear-gradient(to bottom,#ffffff40,#ffffff26,#0000000d)}.topbar-account-name{max-width:150px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.topbar-dropdown-header{padding:var(--spacing-sm) var(--spacing-md);border-bottom:none}.topbar-dropdown-email{display:block;font-size:var(--font-size-sm);font-weight:600;color:var(--dark-gray);word-break:break-all}.topbar-account-chevron{transition:transform var(--transition-fast)}.topbar-account-chevron.open{transform:rotate(180deg)}.topbar-dropdown-menu{position:absolute;top:calc(100% + 8px);right:0;min-width:250px;max-width:320px;background-color:var(--white);border-radius:var(--radius-md);box-shadow:0 4px 12px #00000026,0 0 0 1px #0000000d;padding:var(--spacing-xs);z-index:1001;animation:dropdownFadeIn .15s ease-out}@keyframes dropdownFadeIn{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.topbar-dropdown-item{display:flex;align-items:center;gap:var(--spacing-sm);width:100%;padding:var(--spacing-sm) var(--spacing-md);background:none;border:none;border-radius:var(--radius-sm);color:var(--dark-gray);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast);text-align:left}.topbar-dropdown-item:hover{background-color:var(--off-white);color:var(--primary-color)}.topbar-dropdown-item svg{flex-shrink:0}.topbar-dropdown-item-danger{color:var(--error-color)}.topbar-dropdown-item-danger:hover{background-color:#dc35451a;color:var(--error-color)}.topbar-dropdown-divider{height:1px;background-color:var(--light-gray);margin:var(--spacing-xs) 0}.topbar-logout-btn{display:inline-flex;align-items:center;gap:var(--spacing-xs);padding:var(--spacing-sm) var(--spacing-md);background-color:#ffffff26;color:var(--white);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast)}.topbar-logout-btn:hover{background-color:#ffffff40}.topbar-logout-btn:active{background-color:#ffffff4d}.topbar-divider{width:1px;height:24px;background-color:#fff3;margin:0 var(--spacing-sm)}.topbar-notifications{position:relative}.topbar-notifications-btn{width:36px;height:36px;display:flex;align-items:center;justify-content:center;background-color:transparent;color:var(--white);border:none;border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast)}.topbar-notifications-btn:hover{background-color:#ffffff1a}.topbar-notifications-dropdown{position:relative}.topbar-notifications-trigger{position:relative;display:flex;align-items:center;justify-content:center;width:40px;height:40px;background:linear-gradient(to bottom,#fff3,#ffffff1a,#0000000d);color:var(--white);border:none;border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);box-shadow:inset 0 1px #fff3,inset 0 -1px #0000001a,0 1px 2px #0000001a}.topbar-notifications-trigger:hover{background:linear-gradient(to bottom,#ffffff40,#ffffff26,#0000000d)}.topbar-notifications-badge{position:absolute;top:-4px;right:-4px;min-width:18px;height:18px;padding:0 5px;background-color:var(--error-color);color:var(--white);font-size:11px;font-weight:600;border-radius:9px;display:flex;align-items:center;justify-content:center;box-shadow:0 1px 3px #0000004d}.topbar-notifications-menu{position:absolute;top:calc(100% + 8px);right:0;width:360px;max-height:480px;background-color:var(--white);border-radius:var(--radius-md);box-shadow:0 4px 12px #00000026,0 0 0 1px #0000000d;z-index:1001;animation:dropdownFadeIn .15s ease-out;display:flex;flex-direction:column}.topbar-notifications-header{display:flex;align-items:center;justify-content:space-between;padding:var(--spacing-md);border-bottom:1px solid var(--light-gray)}.topbar-notifications-header h4{margin:0;font-size:var(--font-size-md);font-weight:600;color:var(--black)}.topbar-notifications-refresh{background:none;border:none;color:var(--primary-color);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);transition:all var(--transition-fast)}.topbar-notifications-refresh:hover{background-color:#1a4d3a1a}.topbar-notifications-list{flex:1;overflow-y:auto;max-height:340px}.topbar-notifications-empty{padding:var(--spacing-xl);text-align:center;color:var(--gray);font-size:var(--font-size-sm)}.topbar-notification-item{padding:var(--spacing-sm) var(--spacing-md);border-bottom:1px solid var(--light-gray);cursor:pointer;transition:background-color var(--transition-fast)}.topbar-notification-item:last-child{border-bottom:none}.topbar-notification-item:hover{background-color:var(--off-white)}.topbar-notification-item.unread{background-color:#1a4d3a0d}.topbar-notification-item.unread:hover{background-color:#1a4d3a1a}.topbar-notification-content{display:flex;flex-direction:column;gap:2px}.topbar-notification-title{font-size:var(--font-size-sm);font-weight:600;color:var(--black)}.topbar-notification-message{font-size:var(--font-size-sm);color:var(--gray);line-height:1.4}.topbar-notification-time{font-size:var(--font-size-xs);color:var(--gray);margin-top:2px}.topbar-notifications-footer{padding:var(--spacing-sm) var(--spacing-md);border-top:1px solid var(--light-gray);display:flex;justify-content:flex-end}.topbar-notifications-mark-read{background:none;border:none;color:var(--primary-color);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);transition:all var(--transition-fast)}.topbar-notifications-mark-read:hover{background-color:#1a4d3a1a}@media(max-width:768px){.topbar{padding:0 var(--spacing-md)}.topbar-title{font-size:var(--font-size-md)}.topbar-user-name,.topbar-nav,.topbar-role-badge{display:none}}@media(max-width:480px){.topbar-brand{gap:var(--spacing-xs)}.topbar-logo{width:32px;height:32px;font-size:16px}.topbar-title{font-size:var(--font-size-sm)}}.sidepanel{position:fixed;top:60px;left:0;bottom:0;width:60px;background:linear-gradient(to right,#e8f5e9,#c8e6c9,#a5d6a7);display:flex;flex-direction:column;box-shadow:2px 0 8px #0000001a,inset -1px 0 #0000000d,inset 1px 0 #ffffff80;z-index:999}.sidepanel-nav{display:flex;flex-direction:column;align-items:center;padding:var(--spacing-md) 0;gap:var(--spacing-xs);flex:1}.sidepanel-nav-item{display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--radius-md);color:var(--primary-color);text-decoration:none;transition:all var(--transition-fast);position:relative}.sidepanel-nav-item:hover{background:linear-gradient(to bottom,#1a4d3a26,#1a4d3a1a);color:var(--primary-dark);box-shadow:inset 0 1px #ffffff80,inset 0 -1px #0000001a}.sidepanel-nav-item.active{background:linear-gradient(to bottom,var(--primary-color) 0%,var(--primary-dark) 100%);color:var(--white);box-shadow:0 2px 4px #0003,inset 0 1px #fff3,inset 0 -1px #0003}.sidepanel-nav-item svg{width:22px;height:22px;flex-shrink:0}.sidepanel-nav-item:after{content:attr(title);position:absolute;left:calc(100% + 12px);top:50%;transform:translateY(-50%);padding:var(--spacing-xs) var(--spacing-sm);background-color:var(--dark-gray);color:var(--white);font-size:var(--font-size-xs);font-weight:500;border-radius:var(--radius-sm);white-space:nowrap;opacity:0;visibility:hidden;transition:all var(--transition-fast);pointer-events:none;box-shadow:0 2px 8px #0003}.sidepanel-nav-item:before{content:"";position:absolute;left:calc(100% + 6px);top:50%;transform:translateY(-50%);border:4px solid transparent;border-right-color:var(--dark-gray);opacity:0;visibility:hidden;transition:all var(--transition-fast);pointer-events:none}.sidepanel-nav-item:hover:after,.sidepanel-nav-item:hover:before{opacity:1;visibility:visible}.sidepanel-spacer{flex:1}.sidepanel-divider{width:32px;height:1px;background-color:#1a4d3a33;margin:var(--spacing-sm) 0}@media(max-width:768px){.sidepanel{width:50px}.sidepanel-nav-item{width:38px;height:38px}.sidepanel-nav-item svg{width:20px;height:20px}}@media(max-width:480px){.sidepanel{display:none}}.app-layout{min-height:100vh;display:flex;flex-direction:column}.app-main{flex:1;margin-top:60px;margin-left:60px;background-color:var(--off-white);min-height:calc(100vh - 60px)}.app-content{padding:var(--spacing-lg);max-width:1400px;margin:0 auto}@media(max-width:768px){.app-main{margin-left:50px}}@media(max-width:480px){.app-main{margin-left:0}.app-content{padding:var(--spacing-md)}}.chart-filter{position:relative}.chart-filter-trigger{display:flex;align-items:center;justify-content:center;width:32px;height:32px;background-color:var(--off-white);border:1px solid var(--light-gray);border-radius:var(--radius-sm);color:var(--gray);cursor:pointer;transition:all var(--transition-fast);position:relative}.chart-filter-trigger:hover{background-color:var(--light-gray);color:var(--dark-gray)}.chart-filter-trigger.active{background-color:var(--primary-color);border-color:var(--primary-color);color:var(--white)}.chart-filter-trigger.has-filters:not(.active){border-color:var(--primary-color);color:var(--primary-color)}.chart-filter-badge{position:absolute;top:-6px;right:-6px;min-width:16px;height:16px;padding:0 4px;background-color:var(--error-color);color:var(--white);font-size:10px;font-weight:600;border-radius:8px;display:flex;align-items:center;justify-content:center}.chart-filter-dropdown{position:absolute;top:calc(100% + 8px);right:0;width:320px;background-color:var(--white);border-radius:var(--radius-md);box-shadow:0 4px 20px #00000026,0 0 0 1px #0000000d;z-index:100;animation:filterDropdownFadeIn .15s ease-out}@keyframes filterDropdownFadeIn{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.chart-filter-header{display:flex;align-items:center;justify-content:space-between;padding:var(--spacing-md);border-bottom:1px solid var(--light-gray)}.chart-filter-header h4{margin:0;font-size:var(--font-size-md);font-weight:600;color:var(--black)}.chart-filter-reset{background:none;border:none;color:var(--primary-color);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);transition:all var(--transition-fast)}.chart-filter-reset:hover{background-color:#1a4d3a1a}.chart-filter-tabs{display:flex;padding:var(--spacing-xs);gap:var(--spacing-xs);border-bottom:1px solid var(--light-gray);overflow-x:auto}.chart-filter-tab{flex:1;min-width:0;padding:var(--spacing-xs) var(--spacing-sm);background:none;border:none;border-radius:var(--radius-sm);color:var(--gray);font-size:var(--font-size-xs);font-weight:500;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap}.chart-filter-tab:hover{background-color:var(--off-white);color:var(--dark-gray)}.chart-filter-tab.active{background-color:var(--primary-color);color:var(--white)}.chart-filter-content{padding:var(--spacing-sm)}.chart-filter-section-actions{display:flex;gap:var(--spacing-sm);margin-bottom:var(--spacing-sm)}.chart-filter-section-actions button{background:none;border:none;color:var(--primary-color);font-size:var(--font-size-xs);font-weight:500;cursor:pointer;padding:var(--spacing-xs);transition:all var(--transition-fast)}.chart-filter-section-actions button:hover{text-decoration:underline}.chart-filter-list{max-height:200px;overflow-y:auto;display:flex;flex-direction:column;gap:var(--spacing-xs)}.chart-filter-item{display:flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);cursor:pointer;transition:background-color var(--transition-fast)}.chart-filter-item:hover{background-color:var(--off-white)}.chart-filter-item input[type=checkbox]{display:none}.chart-filter-checkbox{width:18px;height:18px;border:2px solid var(--light-gray);border-radius:4px;display:flex;align-items:center;justify-content:center;transition:all var(--transition-fast);flex-shrink:0}.chart-filter-item input:checked+.chart-filter-checkbox{background-color:var(--primary-color);border-color:var(--primary-color);color:var(--white)}.chart-filter-label{font-size:var(--font-size-sm);color:var(--dark-gray)}.chart-filter-footer{display:flex;justify-content:flex-end;gap:var(--spacing-sm);padding:var(--spacing-md);border-top:1px solid var(--light-gray)}.chart-filter-cancel{padding:var(--spacing-sm) var(--spacing-md);background:none;border:1px solid var(--light-gray);border-radius:var(--radius-sm);color:var(--dark-gray);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast)}.chart-filter-cancel:hover{background-color:var(--off-white)}.chart-filter-apply{padding:var(--spacing-sm) var(--spacing-md);background-color:var(--primary-color);border:none;border-radius:var(--radius-sm);color:var(--white);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast)}.chart-filter-apply:hover{background-color:var(--primary-dark)}.home-container{min-height:100vh;background-color:var(--off-white)}.home-content{max-width:1400px;margin:0 auto;padding:var(--spacing-lg)}.dashboard-header{margin-bottom:var(--spacing-lg)}.dashboard-header h1{font-size:var(--font-size-2xl);color:var(--primary-color);margin:0 0 var(--spacing-xs) 0}.dashboard-header p{color:var(--gray);margin:0;font-size:var(--font-size-md)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--spacing-md);margin-bottom:var(--spacing-lg)}.kpi-card{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--spacing-lg);display:flex;flex-direction:column;gap:var(--spacing-sm);transition:all var(--transition-normal);border-left:4px solid var(--primary-color)}.kpi-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.kpi-icon{width:48px;height:48px;border-radius:var(--radius-lg);display:flex;align-items:center;justify-content:center;font-size:24px;background:linear-gradient(135deg,#1a4d3a26,#1a4d3a0d);order:2}.kpi-content{flex:1;display:flex;flex-direction:column;order:1}.kpi-label{font-size:var(--font-size-sm);color:var(--gray);margin-bottom:var(--spacing-xs);text-transform:uppercase;letter-spacing:.5px;font-weight:500}.kpi-value{font-size:var(--font-size-2xl);font-weight:700;color:var(--black)}.kpi-trend{font-size:var(--font-size-xs);display:flex;align-items:center;gap:var(--spacing-xs);order:3;margin-top:auto}.kpi-trend.positive{color:var(--success-color)}.kpi-trend.negative{color:var(--error-color)}.kpi-trend.neutral{color:var(--gray)}.charts-row{display:grid;grid-template-columns:2fr 1fr;gap:var(--spacing-lg);margin-bottom:var(--spacing-lg)}.charts-row.equal{grid-template-columns:1fr 1fr}.chart-card{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--spacing-lg);transition:all var(--transition-normal)}.chart-card:hover{box-shadow:var(--shadow-lg)}.chart-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:var(--spacing-md);padding-bottom:var(--spacing-sm);border-bottom:1px solid var(--light-gray)}.chart-header-left{flex:1}.chart-title{font-size:var(--font-size-lg);color:var(--black);margin:0}.chart-subtitle{font-size:var(--font-size-sm);color:var(--gray);margin-top:2px}.chart-container{width:100%;height:280px}.recent-tickets{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--spacing-lg);margin-bottom:var(--spacing-lg)}.recent-tickets h3{font-size:var(--font-size-lg);color:var(--black);margin:0 0 var(--spacing-md) 0;padding-bottom:var(--spacing-sm);border-bottom:1px solid var(--light-gray)}.tickets-table{width:100%;border-collapse:collapse}.tickets-table th{text-align:left;padding:var(--spacing-sm) var(--spacing-md);font-size:var(--font-size-sm);font-weight:600;color:var(--gray);text-transform:uppercase;letter-spacing:.5px;border-bottom:2px solid var(--light-gray)}.tickets-table td{padding:var(--spacing-sm) var(--spacing-md);font-size:var(--font-size-sm);color:var(--black);border-bottom:1px solid var(--light-gray)}.tickets-table tr:last-child td{border-bottom:none}.tickets-table tr:hover td{background-color:#1a4d3a08}.ticket-id{font-weight:600;color:var(--primary-color)}.status-badge{display:inline-block;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:600;text-transform:uppercase}.status-badge.open{background-color:#28a7451a;color:var(--success-color)}.status-badge.pending{background-color:#ffc1071a;color:#856404}.status-badge.resolved{background-color:#1a4d3a1a;color:var(--primary-color)}.priority-badge{display:inline-block;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:600}.priority-badge.high{background-color:#dc35451a;color:var(--error-color)}.priority-badge.medium{background-color:#ffc1071a;color:#856404}.priority-badge.low{background-color:#1a4d3a1a;color:var(--primary-color)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:var(--spacing-md);margin-bottom:var(--spacing-lg)}.stat-card{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);padding:var(--spacing-lg);display:flex;align-items:center;gap:var(--spacing-md)}.stat-icon{width:48px;height:48px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:24px}.stat-icon.primary{background-color:#1a4d3a1a;color:var(--primary-color)}.stat-icon.success{background-color:#28a7451a;color:var(--success-color)}.stat-icon.warning{background-color:#ffc1071a;color:#856404}.stat-icon.error{background-color:#dc35451a;color:var(--error-color)}.stat-content h4{font-size:var(--font-size-xs);color:var(--gray);text-transform:uppercase;letter-spacing:.5px;margin-bottom:var(--spacing-xs)}.stat-content .stat-value{font-size:var(--font-size-2xl);font-weight:700;color:var(--black)}.permissions-section{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);padding:var(--spacing-lg)}.permissions-section h3{font-size:var(--font-size-lg);color:var(--black);margin-bottom:var(--spacing-md)}.permissions-grid{display:flex;flex-wrap:wrap;gap:var(--spacing-sm)}.permission-badge{display:inline-flex;align-items:center;padding:var(--spacing-xs) var(--spacing-md);background-color:#1a4d3a1a;color:var(--primary-color);font-size:var(--font-size-sm);font-weight:500;border-radius:var(--radius-md)}.permission-badge-admin{background-color:#dc35451a;color:var(--error-color)}.quick-actions{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);padding:var(--spacing-lg);margin-bottom:var(--spacing-lg)}.quick-actions h3{font-size:var(--font-size-lg);color:var(--black);margin-bottom:var(--spacing-md)}.quick-actions-grid{display:flex;flex-wrap:wrap;gap:var(--spacing-sm)}.quick-action-btn{display:inline-flex;align-items:center;gap:var(--spacing-xs);padding:var(--spacing-sm) var(--spacing-md);background-color:var(--primary-color);color:var(--white);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast)}.quick-action-btn:hover{background-color:var(--primary-dark)}.recent-activity{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);padding:var(--spacing-lg)}.recent-activity h3{font-size:var(--font-size-lg);color:var(--black);margin-bottom:var(--spacing-md)}.activity-list{display:flex;flex-direction:column;gap:var(--spacing-sm)}.activity-item{display:flex;align-items:center;gap:var(--spacing-md);padding:var(--spacing-sm);border-radius:var(--radius-md);transition:background-color var(--transition-fast)}.activity-item:hover{background-color:var(--off-white)}.activity-icon{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:16px;background-color:#1a4d3a1a;color:var(--primary-color)}.activity-content{flex:1}.activity-content p{font-size:var(--font-size-sm);color:var(--black);margin:0}.activity-content span{font-size:var(--font-size-xs);color:var(--gray)}@media(max-width:1200px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.charts-row,.charts-row.equal{grid-template-columns:1fr}}@media(max-width:768px){.home-content{padding:var(--spacing-md)}.kpi-grid{grid-template-columns:1fr}.dashboard-header h1{font-size:var(--font-size-xl)}.chart-container{height:220px}.tickets-table{display:block;overflow-x:auto}.stats-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:480px){.stats-grid{grid-template-columns:1fr}.kpi-card{flex-direction:column;text-align:center}.chart-container{height:180px}}:root{--primary-color: #1a4d3a;--primary-dark: #143d2e;--primary-light: #2d6b52;--primary-lighter: #3d8568;--accent-color: #28a745;--accent-hover: #218838;--white: #ffffff;--off-white: #f8f9fa;--light-gray: #e9ecef;--gray: #6c757d;--dark-gray: #343a40;--black: #212529;--success-color: #28a745;--warning-color: #ffc107;--error-color: #dc3545;--info-color: #17a2b8;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px rgba(0, 0, 0, .1);--radius-sm: 4px;--radius-md: 8px;--radius-lg: 12px;--transition-fast: .15s ease;--transition-normal: .3s ease;--spacing-xs: 4px;--spacing-sm: 8px;--spacing-md: 16px;--spacing-lg: 24px;--spacing-xl: 32px;--font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--font-size-xs: .75rem;--font-size-sm: .875rem;--font-size-md: 1rem;--font-size-lg: 1.125rem;--font-size-xl: 1.25rem;--font-size-2xl: 1.5rem;--font-size-3xl: 2rem}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}body{font-family:var(--font-family);font-size:var(--font-size-md);line-height:1.6;color:var(--dark-gray);background-color:var(--off-white)}#root{min-height:100vh;display:flex;flex-direction:column}h1,h2,h3,h4,h5,h6{font-weight:600;line-height:1.3;color:var(--black);margin-bottom:var(--spacing-sm)}h1{font-size:var(--font-size-3xl)}h2{font-size:var(--font-size-2xl)}h3{font-size:var(--font-size-xl)}p{margin-bottom:var(--spacing-md)}a{color:var(--primary-color);text-decoration:none;transition:color var(--transition-fast)}a:hover{color:var(--primary-light);text-decoration:underline}button{font-family:inherit;font-size:var(--font-size-md);cursor:pointer;border:none;outline:none;transition:all var(--transition-fast)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--radius-md);font-weight:500;text-decoration:none}.btn-primary{background-color:var(--primary-color);color:var(--white)}.btn-primary:hover{background-color:var(--primary-dark)}.btn-secondary{background-color:var(--white);color:var(--primary-color);border:1px solid var(--primary-color)}.btn-secondary:hover{background-color:var(--primary-color);color:var(--white)}.btn-danger{background-color:var(--error-color);color:var(--white)}.btn-danger:hover{background-color:#c82333}input,select,textarea{font-family:inherit;font-size:var(--font-size-md);padding:var(--spacing-sm) var(--spacing-md);border:1px solid var(--light-gray);border-radius:var(--radius-md);outline:none;transition:border-color var(--transition-fast),box-shadow var(--transition-fast)}input:focus,select:focus,textarea:focus{border-color:var(--primary-color);box-shadow:0 0 0 3px #1a4d3a1a}.card{background-color:var(--white);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--spacing-lg)}.badge{display:inline-flex;align-items:center;padding:var(--spacing-xs) var(--spacing-sm);font-size:var(--font-size-xs);font-weight:600;border-radius:var(--radius-sm);text-transform:uppercase;letter-spacing:.5px}.badge-success{background-color:#28a7451a;color:var(--success-color)}.badge-warning{background-color:#ffc1071a;color:#856404}.badge-error{background-color:#dc35451a;color:var(--error-color)}.badge-info{background-color:#17a2b81a;color:var(--info-color)}.loading-spinner{display:flex;align-items:center;justify-content:center;min-height:200px}.loading-spinner:after{content:"";width:40px;height:40px;border:3px solid var(--light-gray);border-top-color:var(--primary-color);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.text-center{text-align:center}.text-left{text-align:left}.text-right{text-align:right}.text-muted{color:var(--gray)}.text-success{color:var(--success-color)}.text-error{color:var(--error-color)}.mt-sm{margin-top:var(--spacing-sm)}.mt-md{margin-top:var(--spacing-md)}.mt-lg{margin-top:var(--spacing-lg)}.mb-sm{margin-bottom:var(--spacing-sm)}.mb-md{margin-bottom:var(--spacing-md)}.mb-lg{margin-bottom:var(--spacing-lg)}.hidden{display:none!important}@media(max-width:768px){html{font-size:14px}.card{padding:var(--spacing-md)}}